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What’s my role in culture transformation?

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The Belonging Brief, Vol. 9

“Be ruthless to systems, be kind with people.”

~ Michael Brooks

To our partners in belonging,

In our work to champion belonging for all, we often talk about culture transformation. We can’t make slight tweaks and expect meaningful results. We have to be willing to invest, restructure, and innovate. 

In our third Bringing Belonging to Work webinar, we broke down how one person can play a major role in sparking change. Culture Transformation & You challenges the nagging voice in our ear saying we can’t make a difference. As one person, you can light the match that starts the fire.

Read this edition of the The Belonging Brief to find:

  • Definitions of power and how to utilize it
  • A framework for managing complex change
  • Real-world impact on an AmazeWorks client
  • Strategies for preventing common workplace mistakes

Level Setting

Breaking Down Power

In the workplace, there are many power dynamics constantly at play. Built-in hierarchies reinforced by position titles, tenure, and salaries likely shape our relationships to power. These indicators of rank may also impact perceptions of who has agency to create change. 

We don’t have equal access to power, and but we may have more opportunities to channel power than we realize. The following definitions help us distill power from an intangible idea to something real we can all utilize. Consider: What kinds of power can I access? How can I leverage power ethically to create positive culture change? 

  • Formal power 👑: the right to request behavior from another and expect compliance
  • Reward power 🤑: the ability to promise compensation or benefits to influence behavior
  • Coercive power ⚖️: the ability to threaten punishment to influence behavior
  • Expert power 🧐: the ability to influence behavior by possessing greater expertise or ability
  • Informational power ℹ️: the ability to influence behavior by possessing greater information
  • Referent power 🥳: the ability to build rapport and influence behavior through charisma
Definitions adapted from social psychologists John French and Bertram Raven, 1959

Tool for Belonging

Managing Complex Change

A 6x7 table showing the elements necessary to manage complex change. The header row lists: VISION +, SKILLS +, INCENTIVES +, RESOURCES +, ACTION +, and =CHANGE. Each row repeats the text in the above header column, with the exception that one element is grayed out. The righthand column lists what happens with that element is absent. Without vision, you get CONFUSION. Without skills, you get ANXIETY. Without incentives, you get RESISTANCE. Without resources, you get FRUSTRATION. Without action, you get TREADMILL.
Source: Creating an Inclusive School 1995 D. Ambrose. (Reproduced with permission)

These five elements can ensure meaningful change really happens: vision, skills, incentives, resources, and action. When one element is missing, it can lead to the experiences listed in the rightmost column, preventing the change we want from coming to fruition.
For example, without a vision to guide our understanding of the change we hope to accomplish, our work is aimless, ineffective, and discouraging. It’s high energy but low reward. That kind of confusion leads to burnout fast. If you can’t articulate the vision, it’s time to go back to square one. 

Not sure where to start? Try working backwards. Look at the =CHANGE column on the right. What word most resonates with the feelings at your workplace? Then, look to see which block is grayed out on that row to consider what might be most worth your org’s energy to invest in.

Your personal experience at work matters. It’s likely indicative of the overall org culture.

Case Study

Belonging at MSS

AmazeWorks uses a Conditions for Belonging framework to guide our culture transformation: Identity Affirmation, Equity, Respect, Relationships, Responsiveness, and Agency. 

We offer Conditions for Belonging Professional Development modules, designed to shift culture transformation from being facilitated by an outsider or consultant to being owned internally. We start you off, but then that culture transformation becomes all you.

MSS was the first AmazeWorks partner to implement the Conditions for Belonging PD modules. MSS Program Director, Jenna Childs, says using the Conditions for Belonging has improved their org’s ability to manage complex change. 

Headshot of Jenna Childs, a White woman with blonde hair pulled back into a ponytail. She is wearing a black shirt and blazer.

“We’re really doubling down on our commitment to putting the Conditions for Belonging into all aspects of our operations. I see this being something that impacts not only the people who are within our MSS centers, but our staff and the people we support are also carrying on these values into the wider world and creating a more inclusive community outside of MSS.”

Give to the Max!

Support AmazeWorks

We are enough to keep belonging alive--and thriving! Fundraise for AmazeWorks.

Speaking of Culture Transformation & You, you have the power to make a major difference in school and org cultures across Minnesota and the US duringGive to the Max season!

This year, the AmazeWorks rallying cry has been we are enough to keep belonging alive and thriving. Grassroots giving campaigns like Give to the Max beautifully embody this message. As one person, you have the power to make a meaningful difference alongside tens of thousands of others. Seriously!

We see this year after year, with 10,000+ individuals coming together to raise over $37 million for Minnesota nonprofits in 2024. 🌟

Give to the Max Day is November 20, but you don’t have to wait to make an impact on belonging.Click here to give to AmazeWorks today, helping us raise $15,000 for belonging to thrive.

Bonus Content

FAIR Framework for Change

4 Common Mistakes: Performative Proxies, Naive Intentions, Narrow Cliques, Zero Sum -> FAIR Framework: Outcomes Oriented, Systems Focused, Coalitions Driven, Win Win

Lily Zheng’s FAIR framework for transforming corporate philanthropy can be applied to any organization’s goals. We must pivot from these 4 common mistakes create a meaningful impact. Click here for their explanation of the framework.

4 Common Mistakes definitions

  • Performative proxies: Measuring the wrong thing.
  • Naive intentions: Underestimating or misunderstanding the necessary response.
  • Narrow Cliques: An echo chamber, preaching to the choir.
  • Zero Sum: Someone wins, someone loses.

FAIR Framework definitions

  • Outcomes Oriented: Measuring the problem we’re trying to solve.
  • Systems Focused: Every system is perfectly designed to get the results it gets. 
  • Coalition Driven: Broadening who we consider to be part of the movement.
  • Win win: Working toward a future that is better for all of us.

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